Shipping policy

We take care with every order — because a gift that arrives late or damaged isn't the experience we want for you or the people you're giving to. All prices are in US Dollars (USD).

1. Where We Ship

We currently ship within the United States only. We do not ship to P.O. boxes or APO/FPO addresses.

2. Processing & Transit Times

  • Handling & Processing: Orders take 1–3 business days to prepare for shipment.
  • Transit Time (US): Estimated delivery is 5–15 business days (Monday–Friday) once shipped.
  • Order Cut-Off: Orders placed before 5:00 PM Pacific Time (Monday–Friday) begin processing that same day. Orders after this time start processing the next business day.

3. Shipping Costs

We offer free shipping on every order — no minimum purchase required.

Express Shipping: Contact us at hello@giftmira.com to ask about express options. Rates vary by product, carrier, and season — we'll quote you directly.

Our Carriers: USPS, UPS, and FedEx.

4. Tracking Your Order

You'll receive a shipping confirmation email with your tracking number as soon as your order ships.

A Note on Tracking Updates: Some items ship from international fulfillment centers and are handed to your local carrier (USPS or UPS) upon arrival in the US. Tracking may appear static for a few days during transit — this is normal. It will update once your package reaches a local hub. If you're concerned, reach out and we'll contact our shipping partners directly for a status update.

5. Address Changes, Cancellations & Issues

  • Cancellation: Once an order has shipped, it cannot be canceled or redirected.
  • Address Change: Email hello@giftmira.com within 48 hours of ordering. We cannot change a shipping address once the package is in transit.
  • Wrong Address: If a package is returned due to an incorrect address you provided, any reshipping costs are your responsibility.
  • Multiple Addresses: Please place separate orders for items shipping to different addresses.
  • Delayed Delivery: If your order hasn't arrived within 18 business days of your order date, contact us at hello@giftmira.com and we'll look into it.
  • Damaged on Arrival: If your shipment looks damaged at delivery, refuse it and notify us immediately at hello@giftmira.com.
  • Not Received: If you're experiencing a delivery issue, please get in touch — we're here to help.

6. Contact Us

Email: hello@giftmira.com
Phone: +1 307 218 6280
Support Hours: Monday–Friday, 8:00 AM – 5:00 PM PT
(We respond to emails outside these hours within 24 hours.)